Refund Policy

At DERN, we want to ensure that your shopping experience is as pleasant as possible. If you are not completely satisfied with your purchase, you can initiate a refund within 2 days of receiving your order. Please remember to review our legal disclaimer regarding our refund policy for more detailed information. Your satisfaction is our priority, and we're here to help!

At DERN, we want you to be completely satisfied with your purchase. That's why our refund policy allows for exchanges or returns within 2 days of receiving your item. If the size isn’t right, we'll gladly reship with the proper size. If you're facing any quality issues, we’ll accept the return. Please note that once a product is used, we cannot accept it for return. Your satisfaction is our priority!

At DERN, we value your satisfaction, which is why we have a clear refund policy in place. Please note that we cannot issue refunds on used products, and all returns should be initiated within 2 days of receiving your order. If you have any questions about our policy or need assistance, feel free to reach out to us!